Refund policy

Our refund policy is only acceptable If You receive the wrong item and the item that you originally ordered is no longer available in our stocks. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The item that you send back to us must be in the same condition that you received it, unworn or unused, with tags, and in its original box or packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@parabellum.id. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.